{"id":1931,"date":"2025-10-28T10:09:22","date_gmt":"2025-10-28T10:09:22","guid":{"rendered":"https:\/\/surreyhillshaven.co.uk\/surreyhills\/?page_id=1931"},"modified":"2025-10-28T11:35:41","modified_gmt":"2025-10-28T11:35:41","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/surreyhillshaven.co.uk\/surreyhills\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy policy<\/h2>

Surry Hills Haven<\/h4>

LUXURY SCENTED CANDLES<\/p>\n

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Privacy Policy for Surrey Hills Haven<\/strong><\/h1>\n

Last updated:<\/strong> 28\/10\/2025<\/p>\n

Surrey Hills Haven (\u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert URL], make a booking, or interact with us in any other way.<\/p>\n

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1. Information We Collect<\/strong><\/h2>\n

We may collect the following types of information:<\/p>\n

a. Personal Information<\/strong><\/h3>\n

When you contact us, make a booking, or sign up for updates, we may collect:<\/p>\n

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  • \n

    Full name<\/p>\n<\/li>\n

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    Email address<\/p>\n<\/li>\n

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    Phone number<\/p>\n<\/li>\n

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    Postal address<\/p>\n<\/li>\n

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    Payment details (processed securely through our payment provider)<\/p>\n<\/li>\n

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    Booking details (dates, preferences, special requests)<\/p>\n<\/li>\n<\/ul>\n

    b. Non-Personal Information<\/strong><\/h3>\n

    When you browse our website, we may automatically collect:<\/p>\n

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    • \n

      Browser type and version<\/p>\n<\/li>\n

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      IP address<\/p>\n<\/li>\n

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      Device type<\/p>\n<\/li>\n

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      Pages visited and time spent on the site<\/p>\n<\/li>\n

    • \n

      Cookies and usage data (see Section 6)<\/p>\n<\/li>\n<\/ul>\n

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      2. How We Use Your Information<\/strong><\/h2>\n

      We use your information to:<\/p>\n

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      • \n

        Process and confirm bookings or inquiries<\/p>\n<\/li>\n

      • \n

        Communicate with you regarding your stay or request<\/p>\n<\/li>\n

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        Improve our website, services, and guest experience<\/p>\n<\/li>\n

      • \n

        Send occasional updates or promotional offers (only with your consent)<\/p>\n<\/li>\n

      • \n

        Comply with legal or regulatory obligations<\/p>\n<\/li>\n<\/ul>\n

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        3. How We Share Your Information<\/strong><\/h2>\n

        We do not<\/strong> sell your personal data.
        We may share information only with:<\/p>\n

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        • \n

          Service providers<\/strong> who assist in payment processing, website hosting, or email delivery (bound by confidentiality agreements)<\/p>\n<\/li>\n

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          Legal authorities<\/strong> if required by law or to protect our rights<\/p>\n<\/li>\n<\/ul>\n

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          4. Data Retention<\/strong><\/h2>\n

          We keep personal data only as long as necessary to:<\/p>\n

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          • \n

            Fulfil the purposes outlined above<\/p>\n<\/li>\n

          • \n

            Meet legal, tax, or accounting requirements<\/p>\n<\/li>\n<\/ul>\n

            Once no longer needed, we securely delete or anonymize your data.<\/p>\n

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            5. Security of Your Information<\/strong><\/h2>\n

            We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can guarantee absolute security.<\/p>\n

            \n

            6. Cookies and Tracking Technologies<\/strong><\/h2>\n

            Our website may use cookies or similar technologies to:<\/p>\n

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            • \n

              Enable site functionality<\/p>\n<\/li>\n

            • \n

              Improve performance and user experience<\/p>\n<\/li>\n

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              Analyze site traffic<\/p>\n<\/li>\n<\/ul>\n

              You can manage or disable cookies through your browser settings, though this may affect certain website functions.<\/p>\n

              \n

              7. Your Data Protection Rights<\/strong><\/h2>\n

              Depending on your location, you may have the right to:<\/p>\n

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              • \n

                Access the personal data we hold about you<\/p>\n<\/li>\n

              • \n

                Request correction or deletion of your data<\/p>\n<\/li>\n

              • \n

                Withdraw consent for marketing communications<\/p>\n<\/li>\n

              • \n

                Lodge a complaint with a data protection authority<\/p>\n<\/li>\n<\/ul>\n

                To exercise these rights, please contact us at [insert contact email].<\/p>\n

                \n

                8. Third-Party Links<\/strong><\/h2>\n

                Our website may include links to external websites. We are not responsible for the content or privacy practices of third-party sites.<\/p>\n

                \n

                9. Updates to This Policy<\/strong><\/h2>\n

                We may update this Privacy Policy periodically. The latest version will always be available on our website, with the \u201cLast updated\u201d date shown above.<\/p>\n

                \n

                10. Contact Us<\/strong><\/h2>\n

                If you have any questions or requests about this Privacy Policy, please contact us:<\/p>\n

                Surrey Hills Haven<\/strong>
                Email: orders@surryhillshaven.co.uk
                Phone: 07725222919
                Address: 68 ST ANDREWS GARDENS SURREY KT11 1HQ ,<\/p>\n

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                \r\n\t\t\t\t\t\t\t\t\t\"Customer\r\n\t\t\t\t\t\t\t<\/figure>\r\n\t\t\t\t\t\t
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                Customer services<\/h4>\r\n\t\t\t\t\t\t\t\t\t\t\t\t

                We are here to help with any queries you may have.<\/p>\n<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t[vc_btn title=”CONTACT US” shape=”square” color=”default” align=”center” css=”” link=”url:https%3A%2F%2Fsurreyhillshaven.co.uk%2Fsurreyhills%2Fcontact%2F|title:Contact”][\/vc_column][vc_column width=”1\/3″]\r\n\t

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                \r\n\t\t\t\t\t\t\t\t\t\"SUSTAINABILITY\"\r\n\t\t\t\t\t\t\t<\/figure>\r\n\t\t\t\t\t\t
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                SUSTAINABILITY<\/h4>\r\n\t\t\t\t\t\t\t\t\t\t\t\t

                We place an emphasis on sustainability and re-usability.<\/p>\n<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t[vc_btn title=”LEARN MORE” shape=”square” color=”default” align=”center” css=”” link=”url:https%3A%2F%2Fsurreyhillshaven.co.uk%2Fsurreyhills%2Fsustainability%2F|title:Sustainability”][\/vc_column][vc_column width=”1\/3″]\r\n\t

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                \r\n\t\t\t\t\t\t\t\t\t\"shipping\"\r\n\t\t\t\t\t\t\t<\/figure>\r\n\t\t\t\t\t\t
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                shipping<\/h4>\r\n\t\t\t\t\t\t\t\t\t\t\t\t

                UK shipping starts from just \u00a33.70 Tracked Delivery also available<\/p>\n<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t[vc_btn title=”SHIPPING INFO” shape=”square” color=”default” align=”center” css=”” link=”url:https%3A%2F%2Fsurreyhillshaven.co.uk%2Fsurreyhills%2Fshipping%2F|title:shipping”][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

                [vc_row et_full_width=”true” et_row_padding=”true” et_column_align=”align-center” parallax=”content-moving” css=”.vc_custom_1761649797594{margin-bottom: 60px !important;}”][vc_column et_column_color=”et-light-column”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””] Privacy Policy for Surrey Hills Haven Last updated: 28\/10\/2025 Surrey Hills Haven (\u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1931","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/surreyhillshaven.co.uk\/surreyhills\/wp-json\/wp\/v2\/pages\/1931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/surreyhillshaven.co.uk\/surreyhills\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/surreyhillshaven.co.uk\/surreyhills\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/surreyhillshaven.co.uk\/surreyhills\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/surreyhillshaven.co.uk\/surreyhills\/wp-json\/wp\/v2\/comments?post=1931"}],"version-history":[{"count":4,"href":"https:\/\/surreyhillshaven.co.uk\/surreyhills\/wp-json\/wp\/v2\/pages\/1931\/revisions"}],"predecessor-version":[{"id":2652,"href":"https:\/\/surreyhillshaven.co.uk\/surreyhills\/wp-json\/wp\/v2\/pages\/1931\/revisions\/2652"}],"wp:attachment":[{"href":"https:\/\/surreyhillshaven.co.uk\/surreyhills\/wp-json\/wp\/v2\/media?parent=1931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}